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We don’t always get a happy ending Published Oct 3, 2011, 1:56pm As I spent my Sunday perusing the Times and Wall Street Journal looking for what’s new in the design world, I came across an article that tugged at my heart strings and I felt was worthy enough to pass along. Normally, I would find big, bold, beautiful furnishing pieces that could truly be labeled couture fashion. But for today, I refer a posting that is much more serious and deserves to be shared with others. habitatery ® actively assists our design members with design projects, order processing and follow up. We get all kinds of feedback and everything is so rush rush: “my client needed this yesterday” even though it was just ordered a week prior. A designer quotes the same item four times over a six month time period and then freaks out that it can’t be delivered in a three week time frame for their clients’ husband’s fiftieth birthday party. Most times our designers have realistic expectations. Other times, not so much. Regardless of whether the expectations are realistic, the designer and client expect a happy ending. In the background habitatery works relentlessly with manufacturers asking the manufacturer customer service person “what do you mean it’s late and on the water?” “Can’t you rent a boat and pick it up?” We rush carriers and insist that receivers check product as soon as it hits the dock. Most times habitatery staff has realistic expectations. Other times not so much. Regardless, habitatery expects their designer and their client to have a happy ending. As I read the attached article, I could actually feel my pulse slow. I could feel a difference in my stomach. A calmness and feeling of solace had overtaken my being. My racing thoughts to find the best, perform the best and be the best came quietly to a halt. Although I know there are lots of unfortunate situations in the world, the following article brought it much closer to home and made me realize --- we don’t always get a happy ending. NY Times Article: http://www.nytimes.com/2011/09/25/magazine/lives-the-closer.html My best in making the change and starting a revolution, Beverly Cotton CEO and founder |
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